Ek99 com Terms & Conditions — Please read before using the platform

Ek99 com is an online Sports Betting and casino gaming platform serving users in Bangladesh. These Terms & Conditions ("Terms") apply to the ek99 com website, app, and all related services.

By registering or using ek99 com, you automatically agree to these Terms. Please read them carefully before you start. If you do not agree with any of the terms, please refrain from using ek99 com services.

These terms and conditions have been prepared in Bengali for the convenience of users in Bangladesh. An English version may also be available in certain cases; however, the Bengali version shall be considered the definitive text.

The following eligibility requirements apply to register and play on ek99 com:

• You must be 18 years of age or older.
• You must be a resident of Bangladesh or a region where ek99 com services are available.
• Only one account may be registered per person.
• You must be of sound mind and participating in gaming entirely of your own free will.
• All information provided at the time of registration must be true and accurate.

Ek99 com reserves the right to decline any registration request at any time without providing a reason. In certain circumstances, services may be restricted to specific regions.

Each user at ek99 com may only open one account. Multiple accounts are strictly prohibited. If more than one account is found belonging to the same individual, all accounts will be closed.

The key account rules are as follows:

• Keep your password strictly confidential. Never share your login credentials with anyone.
• Accounts may not be transferred or sold to another person.
• Withdrawals cannot be processed until KYC verification is complete.
• Ek99 com is not responsible for any negative account balance.
• Inactive accounts (no transactions for 12 months) may be subject to a fee.

If suspicious activity is detected on an account, ek99 com reserves the right to suspend it pending investigation. No transactions will be possible during this period.

Certain rules apply to both Sports Betting and casino gaming on ek99 com. These rules apply equally to every player.

Casino games use RNG (Random Number Generator) technology. Each game outcome is entirely independent and unaffected by previous results. ek99 com does not influence game outcomes in any way.

If a technical error causes incorrect odds or payouts to be displayed in any game, ek99 com reserves the right to void the affected bets and refund the staked amount.

Ek99 com offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which should be read carefully before use.

• Welcome Bonus: A special bonus on the first deposit for new members. Each user is eligible for this bonus once only.
• Wagering Requirement: A specified wagering requirement must be met before bonus funds can be withdrawn. Wagering conditions vary for each bonus.
• Validity: Bonuses must generally be used within 30 days. Any expired bonus will be cancelled automatically.
• Cashback: For weekly cashback offers, cashback applies to net losses only.
• Free Bet: Winnings from free bets will be credited to your account after deducting the original stake value.

Ek99 com supports all popular payment methods in Bangladesh for deposits and withdrawals. All transactions are secure and encrypted.

Withdrawal requests will only be processed to your registered payment method. Withdrawals to third-party accounts are not permitted — funds will be returned to the same number used for the deposit.

Ek99 com reserves the right to hold and review any suspicious transactions. If evidence of money laundering or illegal activity is found, the relevant authorities will be notified.

The activities listed below are strictly prohibited on ek99 com. Violations will result in permanent account closure and forfeiture of any deposited funds.

• Creating multiple accounts to claim bonuses or promotional offers.
• Using software bots, automated betting scripts, or any form of automation.
• Attempting to manipulate game outcomes.
• Participating in match-fixing or any form of cheating.
• Accessing another user's account or attempting to hack the platform.
• Using the platform for money laundering or processing illegal funds.
• Harassing or intimidating other users.
• Attempting unauthorized access to ek99 com systems.

Ek99 com takes the protection of your personal data very seriously. We never sell or rent your information to third parties. For full details on how we collect, store, and use your data, please visit our Privacy Policy page.

In summary, the information we collect includes:

• Name, email address, phone number, and address provided at the time of registration.
• A copy of your NID or passport for identity verification.
• Gaming and transaction history.
• Technical information related to your device and browser.

This information is used solely for service improvement, security purposes, and compliance with legal obligations.

Either ek99 com or the user may close an account.

Closed by User: You may close your account at any time by contacting the support team. Before closure, all pending bets must be settled and any remaining balance must be withdrawn.

Closed by ek99 com: ek99 com may close any account for the following reasons:

• Violation of terms and conditions.
• Providing false information.
• Suspicious or unlawful activity.
• Extended period of inactivity.
• Order of a court or regulatory authority.

A Self-Exclusion option is also available. As part of responsible gaming, you can lock your account for a set period at any time. For more details, Responsible Gaming View page.

Ek99 com reserves the right to modify, amend, or update these terms and conditions at any time. Users will be notified of significant changes via email or push notification.

Continued use of the platform after any updates will be taken as acceptance of the revised terms. Please visit this page regularly to stay informed.